Our lead management system is built with intelligent algorithms that find the most eligible sales person to serve to new upcoming Lead. Lead management has made extremely simple and handy to deliver required information with highest speed to the customer.
Inventory Management
- Manage inventory with full set of operations from CRM application
- Mark different vehicles as specials, certified etc.
- Search vehicles with advanced search tool for inventory
- Send quick quotes to customers and track their views
- publish your inventory on different social networking site via applications like Facebook Apps.
Workflow Management
- Workflow management with administrator UI to create, edit, delete rules
- Send Alerts to the users associated after a particular rule triggers
Web based hosted platform
- CRM application will be hosted on our very fast and secure servers, so there is no way to loose your data.
- We provide centralized security to our server in order to maintain confidentiality of the data.
- Our servers are distributed across the globe hence ensuring 99.9% uptime.
Integration with third party auto dealer companies: Carfax, Autocheck, Credco, Blackbook etc.
We partner with most of the auto dealer report companies to pull different reports and integrate seamlessly into the CRM. Here are some of the companies which we're planning to partner with.- Carfax: provides vehicle history report
- Autocheck: provides vehicle history report
- Credco: Credit report for the customer
- Blackbook: Trade-in valuation of the vehicle
* Communication based on Google Apps Platform
* Share document, presentation, template with any user in the world using Google Platform
* Simultaneously edit documents with other users
* Chat with the other users using Google Talk platform which enables you to chat using around 50+ chat clients some of which available on mobile as well.
* Collaborate your work with other users and negotiate deal with customers using Google Wave.
Seamless integration with Google Apps Platform:
Our CRM is purely based on Google Apps on which 2 million businesses are running all over the world. Google Apps provides uptime of 99.9%, highly used for online communication and collaboration
Live chat with customers
- Live chat with customers browsing dealer website
- opens lead, chat history, customer browsing history automatically if exists.
- Location of the customer
- Session tracking for the customers and assist them in choosing the vehicle
Call integration
- We've integrated soft phone directly into our CRM which enables the user to click to call directly from the CRM application.
- Calls are recorded if permitted by the customer.
- Call with caller ID as 800 number
- Extensions provided for each user
* You can plan marketing activities and execute them with the given priorities.
* Measure campaign success based on ROI and Campaign Effectiveness.
* Execute campaign on different ad serving platforms like Google Adwords, Yahoo advertising
* Manage mailing lists with different groups based on contacts, leads, potentials
* Manage SMS campaigns targeting given user group in compliance with DND registry.
* Manage viral marketing to different social networking websites like Twitter, Facebook, Myspace etc.
* Auto responder based on pre-defined rules
E-Brochure design tool with customized templates
- Create customized E-Brochure using different default standard templates or by creating your own.
- Track the view of brochure by customer
Call Integration
- Manage inventory with full set of operations from CRM application
- Mark different vehicles as specials, certified etc.
Analytics using BI dashboard reporting
- Dashboard reporting using Flex
- 50+ standard reports for sales, marketing, inventory search history.
- Custom reports
- Role based access model for reports
- Schedule generation of reports and send printer friendly reports to any user in the world using Google platform.
Notification
Vehicle History with Trending
- ll theWe store a search history performed on inventory by the customer and based on that reporting engine is run to create different types of reports
- Finding customer trends and help sales representative in finding best solution for the new customer based on his/her search history